Kandy to Ella or Nanu Oya Scenic Train Reserved Seats

Our review of this train journey from Kandy to Ella or Nanu Oya aims to give you an honest, practical look at what to expect—and what to watch out for. While the promise of breathtaking vistas, passing through tea estates and lush jungle sounds enticing, recent reviews raise important questions about reliability and value.

What we genuinely like about this experience are the reserved seats, which promise a more comfortable, less stressful trip—crucial on busy routes like this. The scenic views of waterfalls, mountains, and misty landscapes are undeniably appealing and are the core reason many travelers choose this route. On the flip side, a significant concern is the mixed reputation for ticket delivery and service, with some reviewers warning about potential scams and poor communication.

This tour might suit those who are flexible, willing to research further, and prioritize authentic scenery over perfection in logistics. If you’re after a straightforward, scenic train ride and can navigate the booking process carefully, this could still be an enjoyable part of your Sri Lanka adventure.

Key Points

• The journey offers stunning views of tea estates, waterfalls, and mountains.
• Reserved seats are included, providing a more comfortable experience.
• There are serious concerns about reliability, with reviews mentioning scams and ticket issues.
• The cost of $105 reflects the convenience and comfort of reserved seating.
• Ticket delivery options include hotel delivery or station pickup.
• The experience lasts approximately 6 hours, including stops, making it a full-day scenic adventure.
• You can choose between 1st or 2nd class seating, depending on your preference.
• It’s best suited to travelers who are cautious about bookings but still craving the scenic highlights.

A Closer Look at the Experience

How the Journey Begins: Boarding in Kandy

Starting from Kandy, travelers are typically picked up or directed to the train station where your reserved seat awaits. The experience promises a six-hour ride filled with panoramic views, but the process of getting your tickets might come with some hurdles. The provider states that tickets are usually delivered the day before or by 6:00 am on the booking day, either to your hotel or for collection at the station. This aspect is critical because, as some reviews warn, ticket delivery can be unreliable or delayed.

The Scenic Highlights: What You’ll See

Once aboard, the train snakes through some of Sri Lanka’s most visually striking landscapes. Expect to see tea estates sprawling across mountainsides, waterfalls tumbling down cliffs, and dense jungle stretching to the horizon. These views are what make this journey a must-do for fans of natural scenery, especially since the route from Kandy to Ella is famed for its photogenic vistas.

The Comfort of Reserved Seats

The inclusion of reserved 1st or 2nd class seats means you won’t be scrambling for a seat or fighting crowds—something that can be common on Sri Lanka’s popular train routes. Many travelers appreciate the reassurance of knowing exactly where they’ll sit, especially on such a lengthy trip. However, it’s important to note that the price of $105 reflects this reserved seating, which may seem steep compared to local fares but offers added convenience.

The Social Atmosphere and Snacks

Inside the train, a friendly, relaxed atmosphere develops as vendors come onboard at various stops, offering spicy snacks and beverages. These can be a delightful addition, giving a taste of local flavor and culture. You might find yourself nibbling on a spicy snack while gazing out at the mountains—an authentic experience that adds to the charm.

The Downsides and Challenges

Reliability and Ticket Validity

One of the biggest issues highlighted by past travelers concerns ticket authenticity and delivery. Multiple reviews describe experiences where the tickets were either never received or were fake—leading to embarrassment and frustration. Some mention being handed “fake train tickets,” and others warn of being scammed altogether. This raises questions about the trustworthiness of the booking process, especially when dealing with third-party providers.

Cost vs. Value

While $105 might seem reasonable for a reserved seat on a scenic route, the issues with ticket security and potential scams could make it a poor value if your booking isn’t secure. The experience itself—while beautiful—also doesn’t include transportation to the station or lunch, which could add to your overall costs.

Customer Feedback: A Wake-Up Call

The reviews paint a stark picture. Words like “scam,” “stolen money,” and “thieves” are used, which should serve as a warning. If you decide to book through this provider, perhaps plan to verify your tickets and consider alternative options if possible.

The Itinerary in Detail

The journey begins in Kandy, a city known for its cultural richness and historic sites. Once on the train, you will pass through lush landscapes, with stops at various points offering spectacular views. The route culminates in Ella or Nanu Oya, both charming towns nestled in the mountains and famous for their cool climate and tea plantations.

Stop at Ella or Nanu Oya marks the conclusion of the scenic ride. Here, travelers can explore the area, known for its hiking trails, waterfalls, and tea estates. The train ride itself is a highlight, but the real magic is in the views and the atmosphere inside the carriage.

The Train Cars: What to Expect

Most travelers can choose between 1st or 2nd class, which affects comfort and cost. The reserved seat ensures you won’t be left standing, a definite benefit during peak times. Inside the train, the ambiance is friendly, with vendors boarding at stops, offering refreshments, and adding to the social vibe.

Expectation vs. Reality

While many anticipate this ride as a highlight of their trip, the reality can be marred by logistical issues. The scenic views are undoubtedly worthwhile, but the journey can be marred by ticket worries and service concerns. If your primary goal is stunning scenery, this route holds promise—just be prepared for potential booking headaches.

Who Should Consider This Journey?

This experience is best suited for travelers who love scenic train rides and are willing to navigate some booking uncertainties. If you value comfort and reliability highly, you might want to consider alternative ways or direct bookings through more trusted channels. Conversely, if you’re adventurous, flexible, and eager for the scenic landscapes of Sri Lanka, this could still be a memorable part of your trip—just with cautious planning.

Final Thoughts: Is it Worth It?

In the end, the journey from Kandy to Ella or Nanu Oya offers some of the most famous landscapes in Sri Lanka, making it a tempting choice for lovers of train travel and natural beauty. The reserved seats add comfort, and the views are undeniably extraordinary, especially if you’re lucky with weather and timing.

However, the serious concerns about ticket authenticity and reliability cast a shadow over the experience. The reported scams and delays are a significant risk, especially if you’re relying on third-party providers with questionable reputations.

If you’re considering this train ride, do your homework—try to secure tickets through trusted sources, and be cautious about online bookings. Alternatively, arrive early on the day of travel, and purchase tickets directly at the station if possible—though this may limit your options.

FAQ

Are tickets included in the price?
Yes, the price of $105 covers reserved seats in 1st or 2nd class, with ticket delivery to your hotel or station pickup.

What is the duration of the trip?
The journey lasts approximately 6 hours, giving plenty of time to enjoy the scenery and relax.

Can I choose between 1st and 2nd class?
Yes, both options are available, depending on your preference and budget.

Is transportation to the station included?
No, the tour price does not cover transport to the train station, so plan accordingly.

What about meals?
Lunch is not included, and there are no meals provided on the train, so consider bringing your own snacks or purchasing from vendors onboard.

What if my tickets don’t arrive or are fake?
Some reviews warn about scams, so it’s wise to verify your booking and be cautious with third-party providers.

Is there a refund policy?
Yes, you can cancel free of charge up to 24 hours before the experience, and receive a full refund. Cancellations within 24 hours are not refunded.

Who is this experience best suited for?
Travelers who prioritize scenic beauty over perfect logistics, and are comfortable dealing with potential booking issues, will find this a rewarding journey.

Final Words

The train from Kandy to Ella or Nanu Oya is renowned for its stunning scenery and the relaxed charm of Sri Lanka’s mountains and tea estates. While the reserved seating and scenic vistas make it attractive, the troubling reviews about ticket reliability and possible scams serve as a caution.

If you’re prepared to do some extra research, verify your tickets thoroughly, and manage your expectations, this ride can be an unforgettable part of your trip. For those who prefer assured service and peace of mind, exploring alternative booking options or purchasing tickets directly at the station might be worth considering.

This journey offers tremendous visual rewards, but not without risks. Approach with care, and you might find it to be a highlight of your Sri Lankan adventure.